Shipping policy

 

SHIPPING INFORMATION

We endeavour to process all orders within 24 - 48 hours of when they are placed.

If you require a change or cancellation on your order, please contact us within two hours and we will make the changes as long as your order has not been shipped.

ORDERS WITHIN AUSTRALIA

Standard shipping - (two - seven business days*) - $ 9.95

Express shipping - (one - three business days*) - $ 13.95

Free standard shipping when you spend $100 or more!

*During busy periods, delivery times may be longer than approximated above.


TERMS AND CONDITIONS

  • Shipping times do not include weekends or public holidays.
  • While we post orders within 24 - 48 hours of them being placed, delivery times may take longer in busier periods or due to customs, if ordering internationally.
  • Confirm you have entered the correct address when checking out. If packages are not received by the recipient, or are returned to us due to an incorrect address, the recipient / purchaser will be responsible for repeat shipping costs.
  • If we confirm your order has shipped, yet you don't receive it in a timely manner, please contact Australia Post for information before us, as they are in the best position to provide you an update.